Refund Policy

Last updated: 25/09/2025

Thank you for choosing AltResume, operated by .

We want you to be fully satisfied with your purchase. This Refund Policy explains when and how you may request a refund.

1. Free Trial

We offer a 7-day trial for all purchases made on our website. This allows you to try our Services and ensure they meet your needs before committing.

2. Standard Refunds

If you are not satisfied with the product or service purchased, you may request a full refund within 7 calendar days of your purchase. No questions asked.
After this 7-day period, refund requests cannot be processed. We encourage you to make full use of the trial and early access period to evaluate the Services.

3. Additional Rights for EU/EEA Consumers

If you are a resident of the European Union or European Economic Area (EEA), you are entitled by law to a 14-day withdrawal right from the date of purchase, without giving any reason.
If you cancel within this 14-day period, we will refund your payment in full.
Please note: Digital services that are fully delivered with consumer's consent may not be refundable. If you requested immediate access to the Services and began using them before the end of the 14-day withdrawal period, we may deduct an amount proportional to the use you have already made, or you may lose your right to a refund if you gave your express consent to full access.

4. How to Request a Refund

To exercise your right of cancellation or request a refund, please contact us by:
Email: [email protected]
Contact form: https://altresume.com/contact
Please include your order details (email used for purchase, transaction ID if available).

5. Refund Timeline

Refunds will be processed no later than 30 days from the date we receive your request. We will issue the refund using the same payment method you used for the original transaction. If this is not possible, we will arrange an alternative refund method. You will not incur any fees for the reimbursement.

6. Questions

If you have any questions about this Refund Policy, please contact us at [email protected]