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Have a question about your subscription, your account, or how to use our tools? Our support team is ready to assist you.
Looking for career advice?
If you need help writing your resume or want tips for your interview, remember that Premium members can chat directly with our team of recruiters via your Dashboard.
Support & Feedback
Facing a technical issue or have an idea to improve the platform? We are available to resolve your queries and value your feedback to help shape the future of our platform.
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Frequently Asked Questions
How can I cancel my subscription?
You can cancel your subscription at any time from your account settings. Once cancelled, you will retain access until the end of your current billing period.
How do I update my personal information?
You can update your personal information directly from your Dashboard. Go to your account settings to modify your email, name, or password.
I forgot my password. How can I reset it?
Click on "Forgot password" on the login page and enter your email address. You will receive a link to reset your password.
How long does it take to get a response from support?
Our support team typically responds within 24 to 48 business hours. For urgent matters, please make sure to describe your issue in detail so we can assist you as quickly as possible.
Can I get a refund?
Refund requests are handled on a case-by-case basis in accordance with our Terms and Conditions. Please contact our support team with your request and we will review it promptly.